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Terms and conditions

 

We hope you enjoy using the SOS Children’s Villages UK website, whether you’re exploring the case studies that show the impact of our work across the world, or looking for ways you can get involved. Use of our website is subject to the following terms and conditions.

Terms and conditions of use

1. Introduction 

  • These terms and conditions shall govern your use of our website.
  • By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
  • Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy and cookies policy.

2. Credit 

  • This document was created using a template from SEQ Legal.

3. Copyright notice

  • All the content on the website is the copyright of SOS Children’s Villages International, individual federation members or third parties.
  • Subject to the express provisions of these terms and conditions:
    • we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and
    • all the copyright and other intellectual property rights in our website and the material on our website are reserved.

4. Licence to use website 

  • You may:
    • view pages from our website in a web browser;
    • download pages from our website for caching in a web browser;
    • print pages from our website;
    • stream audio and video files from our website; and
    • use our website services by means of a web browser, subject to the other provisions of these terms and conditions.
  • Except as expressly permitted by Section 4.1 or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.
  • You may only use our website for your own personal and business purposes, and you must not use our website for any other purposes.
  • Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.
  • Unless you own or control the relevant rights in the material, or have gained permission from SOS Children’s Villages UK, you must not:
    • republish material from our website (including republication on another website);
    • sell, rent or sub-license material from our website;
    • show any material from our website in public;
    • exploit material from our website for a commercial purpose; or
    • redistribute material from our website.
  • Notwithstanding Section 4.5, you may redistribute our newsletter in print and electronic form to any person.
  • We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

5. Acceptable use 

  • You must not:
    • use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
    • use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
    • use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
    • conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;
    • access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing;
    • use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).
  • You must not use data collected from our website to contact individuals, companies or other persons or entities.
  • You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.

6. Your content: licence

  • In these terms and conditions, “your content” means all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us or our website for storage or publication on, processing by, or transmission via, our website.
  • You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media OR reproduce, store and publish your content on and in relation to this website and any successor website OR reproduce, store and, with your specific consent, publish your content on and in relation to this website.
  • You grant to us the right to sub-license the rights licensed under Section 6.2.
  • You grant to us the right to bring an action for infringement of the rights licensed under Section 6.2.
  • You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.
  • Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish or edit any or all of your content.

7. Your content: rules

  • You warrant and represent that your content will comply with these terms and conditions.
  • Your content must not be illegal or unlawful, must not infringe any person’s legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).
  • Your content, and the use of your content by us in accordance with these terms and conditions, must not:
    • be libellous or maliciously false;
    • be obscene or indecent;
    • infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right;
    • infringe any right of confidence, right of privacy or right under data protection legislation;
    • constitute negligent advice or contain any negligent statement;
    • constitute an incitement to commit a crime, instructions for the commission of a crime or the promotion of criminal activity;
    • be in contempt of any court, or in breach of any court order;
    • be in breach of racial or religious hatred or discrimination legislation;
    • be blasphemous;
    • be in breach of official secrets legislation;
    • be in breach of any contractual obligation owed to any person;
    • be untrue, false, inaccurate or misleading;
    • consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;
    • be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory; or
    • cause annoyance, inconvenience or needless anxiety to any person.

8. Limited warranties

  • We do not warrant or represent:
    • (a) the completeness or accuracy of the information published on our website;
    • (b) that the material on the website is up to date; or
    • (c) that the website or any service on the website will remain available.
  • We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.
  • To the maximum extent permitted by applicable law and subject to Section 12.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.

9. Limitations and exclusion of liability

  • Nothing in these terms and conditions will:
    • limit or exclude any liability for death or personal injury resulting from negligence;
    • limit or exclude any liability for fraud or fraudulent misrepresentation;
    • limit any liabilities in any way that is not permitted under applicable law; or
    • exclude any liabilities that may not be excluded under applicable law.
  • The limitations and exclusions of liability set out in this Section 9 and elsewhere in these terms and conditions:
    • are subject to Section 9.1; and
    • govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.
  • To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.
  • We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
  • We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
  • We will not be liable to you in respect of any loss or corruption of any data, database or software.
  • We will not be liable to you in respect of any special, indirect or consequential loss or damage.
  • You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

10. Breaches of these terms and conditions 

  • Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:
    • (a) send you one or more formal warnings;
    • (b) temporarily suspend your access to our website;
    • (c) permanently prohibit you from accessing our website;
    • (d) commence legal action against you, whether for breach of contract or otherwise; and/or
  • Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking.

11. Variation 

  • We may revise these terms and conditions from time to time.
  • If you have given your express agreement to these terms and conditions, we will ask for your express agreement to any revision of these terms and conditions; and if you do not give your express agreement to the revised terms and conditions within such period as we may specify, we will disable or delete your account on the website, and you must stop using the website

12. Assignment 

  • You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.
  • You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.

13. Severability

  • If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
  • If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

14. Third party rights

  • A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.
  • The exercise of the parties’ rights under a contract under these terms and conditions is not subject to the consent of any third party.

15. Entire agreement 

  • Subject to Section 7.1, these terms and conditions, together with our privacy and cookies policy, shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.

16. Law and jurisdiction 

  • These terms and conditions shall be governed by and construed in accordance with English law.
  • Any disputes relating to these terms and conditions shall be subject to the non-exclusive jurisdiction of the courts of England.

17. Statutory and regulatory disclosures 

  • We are registered in Companies House as a company limited by guarantee in England & Wales; you can find the online version of the register at www.companieshouse.gov.uk, and our registration number is 3346676 (England & Wales)
  • We are registered as SOS CHILDREN’S VILLAGES UK with the Charity Commission (charity number: 1069204) in England and Wales and are subject to rules, which can be found at www.gov.uk
  • We subscribe to the Code of Fundraising Practice and the Fundraising Promise, which can be consulted electronically at the Fundraising Regulator.
  • Our VAT number is GB266904085

18. Recurring payments 

The cardholder is required to provide a valid e-mail address and registered card details.

Recurring payments may not be supported by all card issuers and SOS Children’s Villages UK cannot therefore guarantee this payment option for all cards.

The cardholder is required to ensure that all registered card details are updated and remain valid at all times. Failure to do so may result in the payment option being suspended and/or withdrawn.

By setting up a regular recurring donation, you authorise SOS Children’s Villages UK to collect regular payments from your registered card until you or SOS Children’s Villages UK cancel any such agreement.

SOS Children’s Villages UK reserves the right to represent any failed or rejected payment at its discretion without notification to the customer.
SOS Children’s Villages UK will collect any payments on or shortly after the agreed date taking into account UK bank and public holidays.

The cardholder agrees that changes to the amount or payment date must be made at least 3 working days prior to the next scheduled payment date. Changes made after this time may not take effect until the following scheduled payment date.

SOS Children’s Villages UK will confirm any changes made to the amount or payment date to the e-mail address registered against the card.
SOS Children’s Villages UK reserves the right to cancel any Regular Recurring Authority with immediate effect for any reason, for example, your failure to make payments as agreed or your failure to accept amendments when requested.

You are required to provide a valid e-mail address and registered card details, which must be continuously maintained. Failure to do so may result in the payment option being suspended or withdrawn.

SOS Children’s Villages UK reserves the right to withdraw the Regular Recurring Authority payment option at any time.

19. Our details 

  • This website is owned and operated by SOS Children’s Villages UK.
  • We are registered in England and Wales under registration number 03346676 and our registered office is at Ravenscroft House, 59-61 Regent Street, Cambridge, CB2 1AB.
  • Our principal place of business is at Ravenscroft House, 59-61 Regent Street, Cambridge, CB2 1AB.
  • Find out more on how to contact us.

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